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Terms and Conditions of Service
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The Cosmetic Republic (“we”) operates this site and provides the Services using Shopify technology. By accessing or using the site, you accept these Terms and our Privacy Policy.
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Welcome to The Cosmetic Republic. The terms “we,” “us,” and “our” refer to The Cosmetic Republic. The Cosmetic Republic operates this store and website, including all information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). The Cosmetic Republic uses Shopify technology that enables us to provide the Services.
The following terms and conditions, together with all policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as disclaimers and limitations of liability.
By viewing, interacting with, or using our Services, you agree to comply with these Terms of Service and our Privacy Policy [https://thecosmeticrepublic.com/pages/politica-de-privacidad]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use our Services.
Section 1: Access and account
Legal age and accurate information
- Minimum age: 18+.
- Account details: You must provide accurate, current and complete information and keep it up to date.
- Security: You are responsible for your credentials and for the activity on your account.
Account transfer and licences
You may not transfer, sell or license your account.
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By accepting these Terms of Service, you represent that you are of legal age (18+) and that you have given us your consent to allow any minors under your care to use the Services on devices you own, purchase, or manage.
To use the Services—including accessing our online stores, browsing them, or purchasing any product or service we offer—you may be asked to provide certain information, such as your email address, billing address, payment method, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all rights necessary to provide such information.
You are solely responsible for safeguarding your account credentials and for all activity under your account. You may not transfer, sell, or assign your account to another person, nor grant licenses tied to such account.
Section 2: Our products
- Representation: We make every effort to show products accurately; colour may vary depending on your device or settings.
- Changes: Descriptions and availability may change without notice; we may limit quantities per person or area.
- Expectations: We do not guarantee that a product will meet subjective expectations.
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We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that product colors or appearance may differ from how they appear on your screen due to the device and settings you use to access the store.
We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or be identical to what is shown in our online store.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of products offered to any person, geographic region, or jurisdiction as applicable.
Section 3: Orders
- Offer and acceptance: Your order is an offer; it is accepted when we confirm it and process the payment.
- Cancellations: If we cancel, we will try to notify you by email, phone or at your billing address.
- Returns: Subject to Exchanges and Returns.
- Use: Purchases for personal or household use (not resale).
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When you place an order, you are making an offer to purchase. The Cosmetic Republic reserves the right to accept or reject your order for any reason at its sole discretion. Your order will not be accepted until The Cosmetic Republic confirms acceptance. We must receive and process your payment for your order to be accepted. Please review your order carefully before shipment.
If we cancel an order, we will attempt to notify you via the email, billing address, or phone number provided at the time the order was placed.
Your purchases are subject to returns or exchanges only in accordance with our Refund Policy [https://thecosmeticrepublic.com/pages/politica-de-privacidad].
You represent and warrant that your purchases are for personal or household use only and not for resale or export for commercial purposes.
Section 4: Right of withdrawal
How to exercise it and time limits
You have 14 calendar days from receipt. Let us know at hello@thecosmeticrepublic.com or at Calle Méndez Núñez 3, 08003 Barcelona.
Refunds and returns
- We refund payments, including standard shipping costs, within 14 days of notification.
- We may withhold the refund until we receive the goods or proof of return.
- You must return the goods within 14 days, in their original condition, unopened and in their packaging.
- The direct cost of the return is borne by the customer (unless the item is defective or we made an error).
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In accordance with European consumer protection regulations, you have the right to cancel your order within 14 calendar days without providing any justification. The withdrawal period will expire 14 calendar days from the day you or a third party indicated by you, other than the carrier, acquires physical possession of the goods.
To exercise the right of withdrawal, you must notify us of your decision to withdraw from the contract by an unequivocal statement by postal letter or email. You may do so by writing to: hello@thecosmeticrepublic.com or by post to: The Cosmetic Republic S.L., Calle Méndez Núñez 3, 08003 Barcelona, Spain. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
In the event of withdrawal by you, we will reimburse all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive type of standard delivery offered by us), without undue delay and in any event no later than 14 calendar days from the day on which we are informed of your decision to withdraw from this contract.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. You will not incur any fees as a result of the reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You must send back or deliver the products to: The Cosmetic Republic S.L., Calle Méndez Núñez 3, 08003 Barcelona, Spain, without undue delay and in any event no later than 14 calendar days from the day on which you communicate your withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 calendar days has expired.
You will bear the direct cost of returning the goods, except in cases of defective products or an error attributable to The Cosmetic Republic.
Products must be returned in their original condition, unopened, unused, and in their original packaging. We reserve the right to refuse returns that do not meet these requirements.
Section 5: Prices and billing
- Changes: Prices and promotions may change without notice; the price at the time the order is confirmed applies.
- Not included: Unless stated otherwise, prices do not include taxes, shipping, handling or customs clearance.
- Payment details: You must keep your payment methods and billing details up to date and accurate.
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Prices, discounts, and promotions are subject to change without prior notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in the order confirmation email you receive. Unless expressly stated otherwise, listed prices do not include taxes, shipping, order handling, customs processing, or import charges.
Prices listed in our online stores may differ from those offered in physical stores, other online stores, or third-party outlets. From time to time, we may offer promotions on the Services that may affect pricing and are governed by terms and conditions separate from these Terms. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will prevail.
For all purchases made in our store, you agree to provide current, complete, and accurate purchase, payment, and account information. You agree to promptly update your account and other information, such as your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete; (ii) you are duly authorized to use such credit card for the purchase; (iii) your credit card company will cover the charges incurred by you; and (iv) you will pay the charges incurred at the posted prices, including applicable shipping, handling, and taxes, if any.
Section 6: Shipping and delivery
- Estimates: Delivery times are approximate and may vary due to the carrier, customs or external causes.
- Transfer of risk: The risk of loss or damage passes to the customer when the order is delivered to the designated address.
- Shipping policy: See National and International Shipping.
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We are not responsible for delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control.
Section 7: Intellectual property
Trademarks, texts, images, videos, design and layout are the property of The Cosmetic Republic or its licensors. Personal, non-commercial use only; reproduction or exploitation without written consent is prohibited.
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Our Services—including, without limitation, trademarks, trade names, text, samples, images, graphics, product reviews, video and audio, and their design, selection, and arrangement—are the property of The Cosmetic Republic.
These Terms permit you to use the Services for personal, non-commercial purposes only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent.
Unless expressly stated herein, nothing in these Terms grants or shall be construed as granting any license or other right to you with respect to any patents, trademarks, copyrights, or any other intellectual property of The Cosmetic Republic, Shopify, or third parties. Unauthorized use of the Services may violate intellectual property laws. The Cosmetic Republic reserves all rights not expressly granted herein.
The names, logos, product and service names, designs, and slogans of The Cosmetic Republic are trademarks of The Cosmetic Republic, its affiliates, or its licensors. You must not use such trademarks without prior written consent of The Cosmetic Republic. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are trademarks of their respective owners.
Section 8: Optional tools
We may offer third-party tools “as is” and “as available”, without warranties. You use them under your own terms with the provider.
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As part of the Services, you may be provided access to client tools offered by third parties over which we have no oversight, control, or input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind, and without endorsement. We shall have no liability arising from or relating to your use of any optional third-party tools.
Any use by you of optional third-party tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms under which the relevant third-party providers offer the tools.
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be subject to these Terms of Service.
Section 9: Third-party links
We may link to third-party sites. We are not responsible for their content, policies or transactions.
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The Services may contain materials and hyperlinks to websites provided or managed by third parties (including any embedded third-party functionality). We are not responsible for examining or evaluating, nor do we warrant the accuracy of, any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third-party sites, you do so at your own risk.
We are not responsible for any harm or damages related to your access to third-party websites or to the purchase or use of products, services, or resources from third-party websites. Please review carefully the third-party policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.
Section 10: Relationship with Shopify
We are hosted on Shopify, but sales are concluded between you and The Cosmetic Republic. Shopify is not responsible for transactions between the two parties.
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The Cosmetic Republic uses Shopify technology, which enables us to provide the Services. However, any sale and purchase you make in our store is conducted directly with The Cosmetic Republic. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales that take place between you and The Cosmetic Republic, including injuries, damages, or losses caused by the products and services purchased. You expressly release Shopify and its affiliates from any claims, damages, and liability arising out of or related to your purchases and transactions with The Cosmetic Republic.
Section 11: Privacy policy
All personal information we collect through the Services is subject to our Privacy Policy, available here [https://thecosmeticrepublic.com/pages/politica-de-privacidad], and certain personal information may be subject to Shopify’s Privacy Policy, available here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted on Shopify, Shopify collects and processes personal information related to your access to and use of the Services in order to provide and improve the Services for you. For the purpose of providing services to you, information you submit to the Services will be transmitted to and shared with Shopify and third parties that may be located in countries other than your residence. For more information about how we, Shopify, and our partners use your personal information, please review our Privacy Policy [https://thecosmeticrepublic.com/pages/politica-de-privacidad].
Section 12: Comments
By submitting comments or reviews you grant us a worldwide, non-exclusive, royalty-free licence to use and display them. Do not post unlawful or offensive content or infringe third-party rights.
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If you submit, upload, post, email, or otherwise transmit ideas, suggestions, comments, reviews, proposals, plans, or other content (collectively, “Comments”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Comments in any media and for any purpose, including commercial use. For example, we may use our rights under this license to operate, provide, evaluate, optimize, improve, and promote the Services, and to meet our obligations and enforce our rights under these Terms of Service.
You also represent and warrant that: (i) you own all necessary rights to all Comments; (ii) you disclosed any compensation or incentive received in connection with your submission of the Comments; and (iii) your Comments will comply with these Terms. We have no obligation to (1) treat your Comments as confidential; (2) provide compensation for your Comments; or (3) respond to your Comments.
We may, without being obligated to do so, monitor, edit, or remove Comments that, in our sole discretion, we determine to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violate intellectual property or these Terms of Service.
You agree that your Comments will not violate any rights of third parties, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your Comments will not contain libelous or unlawful, abusive, or obscene material, or any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone else, or otherwise mislead us or third parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We are not responsible for any Comments posted by you or any third party.
Section 13: Errors, inaccuracies and omissions
We may correct errors, update information or cancel orders due to inaccuracies at any time.
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From time to time there may be information about or within the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate, at any time, without prior notice (including after you have submitted your order).
Section 14: Prohibited uses
- Unlawful, defamatory or fraudulent uses, or uses that infringe third-party rights.
- Sending spam or malware, or interfering with the site's security.
- Scraping, reselling or exploiting the service without permission.
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You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any regulations, laws, or ordinances; (c) to infringe or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, or intimidate our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms; (g) to transmit or procure the sending of “junk mail,” “chain letters,” “spam,” or any other similar solicitation; (h) to impersonate any person or entity, or attempt to do so; (i) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services or that, as we determine, may harm The Cosmetic Republic, Shopify, or users of the Services, or expose them to liability.
You further agree not to: (a) upload or transmit viruses or any other type of malicious code that is or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) send spam, phish, pharm, pretext, spider, crawl, or scrape; or (e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. We reserve the right to suspend, disable, or terminate your account at any time without prior notice if we determine that you violated any part of these Terms.
Section 15: Termination
We may suspend access to the Services at any time. Obligations and payments already accrued remain enforceable.
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We may terminate this agreement or suspend your access to the Services (or any part thereof) at our sole discretion at any time without prior notice, and you may remain liable for all amounts due up to and including the date of termination.
The following sections will survive termination: Intellectual Property, Comments, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision that by its nature survives termination.
Section 16: Disclaimer of warranties
Unless expressly stated, the service and products are provided “as is” and “as available”, without implied warranties of merchantability or fitness for a particular purpose.
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The information presented on or through the Services is made available for general information purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability arising from any reliance placed on such materials by you or any visitor to the Services, or by anyone who may be informed of its contents.
Unless expressly stated by The Cosmetic Republic, the Services and all products offered through the Services are provided “as is” and “as available” for your use, without representations, warranties, or conditions of any kind, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant or represent that you will be able to use the Services uninterrupted, timely, secure, or error-free. Some jurisdictions limit or do not allow disclaimers of implied or other warranties; therefore, such disclaimers may not apply to you.
Section 17: Limitation of liability
To the extent permitted by law, we will not be liable for indirect, incidental, punitive or consequential damages arising from the use of the Services.
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To the extent permitted by law, in no event shall The Cosmetic Republic, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, nor Shopify and its affiliates, be liable for any injuries, losses, claims, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort (including negligence), or strict liability, arising from your use of any of the Services or for any other claim related in any way to your use of the Services or any product, including, without limitation, any errors or damages of any kind resulting from the use of the Services or any content (or product) posted, transmitted, or otherwise made available via the Services, even if advised of the possibility of such damages.
Section 18: Indemnification
You agree to indemnify and hold harmless The Cosmetic Republic and Shopify against claims arising from a breach of these Terms or of the law.
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You agree to indemnify, defend, and hold harmless The Cosmetic Republic, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim, including the cost of reasonable attorneys’ fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any claim subject to indemnification, provided that failure to promptly notify you will not relieve your obligations unless you have suffered significant prejudice. We may control the defense and settlement of such claim at your expense, including the selection of counsel, but we will not settle claims imposing non-monetary obligations on you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.
Section 19: Severability
If a clause is invalid, the rest remains in force.
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If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.
Section 20: Waiver; entire agreement
Our failure to exercise a right does not constitute a waiver of it.
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The failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or with respect to the Service constitute the entire agreement and understanding between you and us, govern your use of the Service, and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, without limitation, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Section 21: Assignment
You may not assign this agreement without consent; we may assign it in accordance with the law.
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You may not delegate, transfer, or assign this Agreement or your rights or obligations under these Terms without our prior written consent, and any attempt to do so shall be null and void. We may transfer, assign, or delegate these Terms together with our rights and obligations without your consent or notice to you.
Section 22: Governing law
These Terms are governed by Spanish law; the courts and tribunals of Barcelona have exclusive jurisdiction.
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These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed exclusively by the courts of Barcelona, Spain. You and The Cosmetic Republic expressly submit to jurisdiction and venue in such courts.
Section 23: Headings
Headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Miscellaneous provisions
Force majeure
We will not be liable for delays or failures due to causes beyond our reasonable control (e.g. disasters, strikes, supplier failures, network outages).
Electronic communications and signature
You agree to receive communications electronically. For legal purposes, they are equivalent to written communications.
Subscriptions (where applicable)
- Billing may be recurring according to the frequency you choose.
- You can cancel before the next cycle from your account or by contacting us.
- The specific terms of each subscription take precedence over this general clause.
Section 24: Changes to the terms of service
We may update these Terms by publishing a new version on this page. We will notify you of material changes in accordance with applicable law.
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You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. You are responsible for checking our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will become effective as of the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Section 25: Contact information
- Entity: The Cosmetic Republic S.L. — Tax ID (NIF) B64820392
- Address: Calle Méndez Núñez 3, 08003, Barcelona, Spain
- Email: hello@thecosmeticrepublic.com
- Phone: +34 935 54 37 14
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You must send any questions about the Terms of Service to hello@thecosmeticrepublic.com
Our contact information is listed below:
The Cosmetic Republic S.L.
NIF B64820392
Calle Méndez Núñez 3, 08003 Barcelona, Spain
hello@thecosmeticrepublic.com
Tel +34 935543714