Terms of service
OVERVIEW
Welcome to The Cosmetic Republic. The terms "we," "us," and "our" refer to The Cosmetic Republic. The Cosmetic Republic operates this store and website, including all information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the "Services"). The Cosmetic Republic is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, along with all policies referenced therein (the "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as disclaimers and limitations of liability.
By viewing, interacting with, or using our Services, you agree to comply with these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use our Services.
SECTION 1: ACCESS AND ACCOUNT
By accepting these Terms of Service, you represent that you are of legal age (18 years or older) and have given us your consent to allow any minors under your care to use the Services on devices that you own, purchase, or manage.
To use the Services, including accessing our online stores, browsing them, or purchasing any product or service we offer, certain information may be requested, such as your email address, billing address, payment method, and shipping address. You represent and warrant that all information you provide is correct, current, and complete, and that you have all the necessary rights to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity in your account. You may not transfer, sell, or assign your account to another person, nor grant licenses related to said account.
SECTION 2: OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that the colors or appearance of the product may differ from how they appear on your screen due to the type of device you use to access the store and its settings.
We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or be identical to those displayed in our online store.
All product descriptions are subject to change at any time without prior notice at our sole discretion. We reserve the right to discontinue any product at any time, and we may limit the quantities of products we offer to any person, geographic region, or jurisdiction as applicable.
SECTION 3: ORDERS
When you place an order, you are making an offer to purchase. The Cosmetic Republic reserves the right to accept or reject your order for any reason at its sole discretion. Your order will not be accepted until The Cosmetic Republic confirms acceptance. We must receive and process your payment in order to accept your order. Please review your order thoroughly before shipment.
In the event that we cancel an order, we will attempt to notify you via the email address, billing address, or telephone number provided when placing the order.
Your purchases are subject to returns or exchanges only in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are solely for personal or domestic use and not for resale or export for commercial purposes.
SECTION 4: RIGHT OF WITHDRAWAL
In accordance with European consumer protection regulations, you have the right to cancel your order within 14 calendar days without the need for justification. The withdrawal period will expire 14 calendar days from the day on which you, or a third party indicated by you (other than the carrier), acquired material possession of the goods. To exercise the right of withdrawal, you must notify us of your decision to withdraw from the contract through an unequivocal statement by means of a letter sent by postal mail or email. You may do so by writing to: hello@thecosmeticrepublic.com or by postal mail to: The Cosmetic Republic S.L., Calle Méndez Núñez 3, 08003 Barcelona, Spain. To meet the withdrawal deadline, it is sufficient that the communication concerning your exercise of this right be sent before the relevant period has expired.
In the event of withdrawal on your part, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method different from the least expensive ordinary delivery method we offer) without undue delay and, in any event, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract.
We will issue such refund using the same payment method you used for the initial transaction, unless you have expressly arranged otherwise. You will not incur any costs as a result of the refund.
We may withhold the refund until we have received the goods, or until you have provided proof of return of the goods, whichever condition is met first.
You must return or hand over the products directly to us at: The Cosmetic Republic S.L., Calle Méndez Núñez 3, 08003 Barcelona, Spain, without undue delay and, in any case, no later than 14 calendar days from the date on which you communicate your decision to withdraw. The deadline will be deemed to have been met if you return the goods before this period has expired.
The customer shall bear the direct cost of returning the goods, except in the case of defective products or errors attributable to The Cosmetic Republic.
Products must be returned in their original condition, unopened, unused, and in their original packaging. We reserve the right to refuse returns that do not meet these requirements.
SECTION 5: PRICING AND BILLING
Prices, discounts, and promotions are subject to change without prior notice. The price charged for a product or service will be the one in effect at the time the order is placed and will be set out in the order confirmation email you receive. Unless expressly stated otherwise, published prices do not include charges for taxes, shipping, order handling, customs processing, or import duties.
The prices published in our online stores may differ from those offered in physical stores, online stores, or others managed by third parties. From time to time, we may offer promotions on the Services that may affect prices and are governed by terms and conditions different from these Terms. If there is a conflict between the terms of a promotion and these Terms, the terms of the promotion shall prevail.
For all purchases made in our store, you agree to provide current, complete, and accurate information regarding purchases, payments, and accounts. You agree to promptly update your account and other information, such as your email address and your credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provided is true, correct, and complete; (ii) you have the proper authorization to use said credit card for the purchase; (iii) the credit card company will cover the charges incurred by you; and (iv) you will pay the charges incurred at the published prices, including applicable shipping, order handling, and tax charges, if any.
SECTION 6: SHIPPING AND DELIVERY
We are not responsible for shipping and delivery delays. All delivery times are subject solely to estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control.
SECTION 7: INTELLECTUAL PROPERTY
Our Services, including, without limitation, registered trademarks, brands, text, samples, images, graphics, product reviews, video and audio, and the design, selection, and arrangement thereof, are the property of The Cosmetic Republic.
These terms allow you to use the Services solely for personal, non-commercial purposes. You must not reproduce, distribute, modify, copy into derivative works, publicly display, include in public demonstrations, republish, download, store, or transmit the material included in the Services without our prior written consent.
Unless expressly set forth herein, no section of these Terms grants nor shall be construed as an indication of the grant of any license or any other right to you with respect to patents, trademarks, copyrights, or any other form of intellectual property of The Cosmetic Republic, Shopify, or third parties. Unauthorized use of the Services may constitute a violation of intellectual property laws. The Cosmetic Republic reserves all rights not expressly granted herein.
The names, logos, product and service names, designs, and slogans of The Cosmetic Republic are registered trademarks of The Cosmetic Republic, its affiliates, or its licensors. You must not use such trademarks without the prior written consent of The Cosmetic Republic. The Shopify name, logo, product and service names, designs, and slogans are registered trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are trademarks of their respective owners.
SECTION 8: OPTIONAL TOOLS
As part of the Services, you may be given access to customer tools offered by third parties over which we apply no supervision, control, or collaboration.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, representations, or conditions of any kind, and without endorsement. We will not assume responsibilities arising from your use of optional third-party tools.
At your sole discretion, you assume the risk for your use of optional third-party tools offered through the site, and you must ensure that you understand and approve the terms under which third-party providers offer the tools.
We may, in the future, also offer new features through the Services (including the launch of new tools and resources). These new features shall also be considered part of the Services and subject to these Terms of Service.
SECTION 9: THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party functionality). We are not responsible for examining or evaluating, nor for the accuracy of the materials or websites of third parties that you choose to access. If you decide to leave the Services to access these materials or third-party sites, you do so at your own risk.
We are not responsible for any harm or damages related to your access to third-party websites or the purchase or use of products, services, or resources from third-party websites. Please carefully review the policies and practices of third parties, and make sure you understand them before making any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to those third parties.
SECTION 10: RELATIONSHIP WITH SHOPIFY
The Cosmetic Republic is powered by Shopify, which enables us to provide the Services to you. However, any sale and purchase made in our store is conducted directly with The Cosmetic Republic. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales that take place between you and The Cosmetic Republic, including injuries, damages, or losses caused by the products and services purchased. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising from or related to your purchases and transactions with The Cosmetic Republic.
SECTION 11: PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be consulted here [LINK], and certain personal information may be subject to Shopify's Privacy Policy, which can be consulted here. By using the Services, you acknowledge that you have read these privacy policies.
Since the Services are hosted on Shopify, Shopify collects and processes personal information related to your access to and use of the Services in order to provide and improve the Services for you. For the purpose of providing services, the information you submit to the Services will be transmitted to Shopify and to third parties who may be located in countries where you do not reside, and will be shared with them. For more information on how we, Shopify, and our partners use your personal information, please review our Privacy Policy [LINK].
SECTION 12: COMMENTS
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, comments, reviews, proposals, plans, or other content (collectively, the "Comments"), you grant us a perpetual, worldwide, sublicensable, and royalty-free license to use, reproduce, modify, publish, distribute, and display such Comments in any medium and for any purpose, including commercial use. For example, we may exercise our rights under this license to manage, provide, evaluate, optimize, improve, and promote the Services, and to comply with our obligations and enforce our rights under the Terms of Service.
You further represent and warrant that: (i) you have all necessary rights to all Comments; (ii) you have disclosed any compensation or incentives received in connection with your submission of the Comments; and (iii) your Comments will comply with these Terms. We have no and will have no obligation to (1) treat your Comments as confidential; (2) provide compensation for your Comments; or (3) respond to your Comments.
We may, without any obligation to do so, monitor, edit, or remove Comments that, in our sole discretion, we determine to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that infringe on any party's intellectual property or these Terms of Service.
You agree that your Comments will not violate any third-party rights, including copyrights, trademarks, privacy, personality, or other personal or proprietary rights. You also agree that your Comments will not contain libelous or otherwise unlawful, abusive, or obscene remarks, nor computer viruses or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, impersonate another person, or mislead, whether us or third parties, regarding the origin of the Comments. You are solely responsible for any Comments you make and for their accuracy. We are not responsible for Comments posted by you or by third parties.
SECTION 13: ERRORS, INACCURACIES, AND OMISSIONS
From time to time, there may be information about the Services or within them that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, prices, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders in the event of any inaccuracies in the information, at any time, without prior notice (even after you have placed your order).
SECTION 14: PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for illegal or malicious purposes; (b) to violate any regulations, laws, or ordinances; (c) to infringe or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, or intimidate our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or reuse material that does not comply with these Terms; (g) to transmit or procure the sending of "junk mail," "chain mail," "spam," or any other similar content; (h) to impersonate any other person or entity, or attempt to do so; (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services or that, as we determine, may harm The Cosmetic Republic, Shopify, or users of the Services, or expose them to liability.
In turn, you agree not to: (a) upload or transmit viruses or any other type of malicious code that is used or could be used in any way that affects the functionality or provision of the Services; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) send spam, phish, commit pharmaceutical fraud, engage in fraudulent staging, commit spidering offenses, or engage in web crawling or scraping; or (e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. We reserve the right to suspend, deactivate, or close your account at any time without prior notice if we determine that you have violated any part of these Terms.
SECTION 15: TERMINATION
We may terminate this agreement or interrupt your access to the Services (or any part thereof) at our sole discretion at any time without prior notice, and your liability for all amounts owed up to and including the termination date may remain in effect.
The following sections will remain in effect after termination: Intellectual Property, Comments, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision that by its nature persists after termination.
SECTION 16: DISCLAIMER OF WARRANTIES
The information presented in or through the Services is made available solely for general information purposes. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on this information is at your own risk. We disclaim all liability arising from any reliance placed on such materials by you or any visitor to the Services, or by any person who may be made aware of its contents.
Unless expressly stated by The Cosmetic Republic, the Services and all products offered through the Services are provided "as is" and "as available" for your use, without representation, warranties, or conditions of any kind, including any implied warranty or condition of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee or represent that you will be able to use the Services on an uninterrupted, timely, secure, or error-free basis. Some jurisdictions limit or do not permit the disclaimer of implied or other warranties, so this disclaimer may not apply to you.
SECTION 17: LIMITATION OF LIABILITY
To the extent permitted by law, under no circumstances shall The Cosmetic Republic, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, nor those of Shopify and its affiliates, be liable for any injuries, losses, claims, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or similar damages, whether based on contract, tort (including negligence), or strict liability, arising from your use of any of the Services, or for any other claim related in any way to your use of the Services or any product, including, without limitation, any errors or damages of any kind as a result of the use of the Services or any content (or product) posted, transmitted, or made available through the Services, even if advised of the possibility of such damages.
SECTION 18: INDEMNIFICATION
You agree to indemnify, defend, and hold harmless The Cosmetic Republic, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including the cost of reasonable attorneys' fees, payable to any third party as a consequence of (1) your breach of these Terms of Service or the documents incorporated herein by reference, (2) your violation of any law or third-party right, or (3) your access to and use of the Services.
We will notify you of any claim subject to indemnification, with the understanding that the inability to provide prompt notification will not release you from your obligations unless we have suffered significant damages. We may control the defense and resolution of such claim at your expense, including the choice of counsel, but we will not settle claims that impose non-monetary obligations on you without your consent (without undue delay). You will cooperate in the defense of claims subject to indemnification, for example, by providing relevant documents.
SECTION 19: SEVERABILITY
In the event that any provision of these Terms of Service is determined to be illegal, void, or unenforceable, such provision shall be enforceable to the extent permitted by applicable law, and the unenforceable section shall be deemed severable from these Terms of Service; such determination shall not affect the validity or enforceability of any other provision.
SECTION 20: WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and the policies or operating rules we post on this site or with respect to the Service constitute the entire agreement and understanding between you and us, govern your use of the Service, and prevail over any prior or current agreement, communication, and proposal, in oral or written form, between you and us (including, without limitation, any prior version of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the interests of the party that drafted the document.
SECTION 21: ASSIGNMENT
You may not delegate, transfer, or assign this Agreement or your rights or obligations under these Terms without our prior written consent, and any attempt to do so shall be deemed null and void. We may transfer, assign, or delegate these Terms together with the rights and obligations corresponding to us without your consent or notice to you.
SECTION 22: GOVERNING LAW
These Terms of Service and the separate agreements through which we provide Services to you shall be governed and construed under the courts of Barcelona, Spain exclusively. You and The Cosmetic Republic submit to the venue and jurisdiction of said courts.
SECTION 23: HEADINGS
The headings used in this agreement are included solely for practical purposes and will not limit or otherwise affect these Terms.
SECTION 24: CHANGES TO THE TERMS OF SERVICE
You may review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and modifications on our website. It is your responsibility to visit our website periodically to be aware of the modifications. We will notify you of any substantial modifications to these Terms in accordance with applicable law, and such modifications will take effect on the date specified in the notification. Your continued use of or access to the Services after the publication of any modifications to these Terms of Service implies acceptance of such modifications.
SECTION 25: CONTACT INFORMATION
You must send any questions about the Terms of Service to hello@thecosmeticrepublic.com
Our contact information is posted below:
The Cosmetic Republic S.L.
NIF B64820392
Calle Méndez Núñez 3, 08003 Barcelona, Spain
Tel +34 935543714